Sales Staff
Michal Bohm
Owner
How long have you been working for BM Windows and what is your role at the company?
I started BM Windows in San Diego in 2007. I oversee the company’s operations, and also still do consultations with prospective customers, as well as conduct final inspections at the completion of the window installation process.
What do you enjoy most about working at BM Windows?
I truly enjoy working with people—with our customers, as well as with the BM Windows team. I also like being able to meet our customers’ needs and provide them with a great experience when they purchase replacement windows and doors from us. I get great satisfaction from my work when I am able to provide our customers with creative solutions that either save them money, or that help to make their homes a more enjoyable place to live.
What was your background prior to starting BM Windows?
I worked for many years in Munich, Germany, where I learned all about German window technologies. I’ve since worked in all aspects of the window business, including design, sales, installation, and project management. After moving to San Diego, I worked in the glazing industry for several more years before opening BM Windows.
What is something you enjoy doing in your free time?
I enjoy spending time with my wife and four children, as well as skiing, watching movies, reading, ice hockey, and the beach.
Jim Chitlik
District Manager
How long have you been working for BM Windows and what is your role at the company?
I joined the BM Windows team in August 2014. As District Manager, I am responsible for taking production measurements, providing project proposals for prospective clients, ordering from our manufacturers, providing final inspections, and working with customers’ HOAs.
What do you enjoy most about working at BM Windows?
I’ve always enjoyed being out and about. In my role at BM Windows, I get to meet new and interesting people on a daily basis. I like being able to educate homeowners on our products and the differences between what we handle versus the “builder grade” products that other companies sell.
What was your background prior to coming to work for BM Windows?
I’ve worked in the construction industry since 1976. I got my start remodeling Row Homes in Washington D.C. I sold my first vinyl windows in 1993, and I managed another replacement window company in San Diego for four years in the early 2000s.
What is something you enjoy doing in your free time?
I enjoy heading out to the Colorado River, north of Yuma, whenever I can get some down time.
James "JT" Trahern
Sales Manager
How long have you been working for BM Windows and what is your role at the company?
I started working for BM Windows in February of 2016. My job involves consulting with clients and providing them with a job estimate based on their needs.
What do you enjoy most about working at BM Windows?
I enjoy the team aspect and that we are a local company. Michal is so focused on customer service, and it filters throughout the entire company. Everyone is dedicated to providing a seamless project for our customers. I also enjoy the diversity of our clients and all of the interesting people I get to meet, as well as the creativity involved in designing the best possible project for them.
What was your background prior to coming to work for BM Windows?
I started in the lumber and building materials business when I was in college. I have been in the window and door industry since 1987.
What is something you enjoy doing in your free time?
I love traveling down to Baja, California, and I particularly enjoy off-road racing there.
The BM Windows Approach to Sales
BM Windows handles the sales process differently than a lot of other replacement window companies in San Diego. When we come to your home for a consultation, a team member can take measurements and provide you with a quote on the spot. They can also answer all your questions, and help you understand the differences among the various brands on the market and how their quality and durability compare to one another. If you need help making choices about the look of your new windows, they can assist with that as well.
We believe strongly in consumer education, knowing that an educated consumer is typically a more satisfied customer in the end!
Finally, and maybe most importantly, our sales staff will never pressure you into buying from us. We don’t believe in using high-pressure sales tactics or creating a false sense of urgency. Instead, we give you all the time you need to make a decision. We also won’t try to upsell you on upgrades you don’t need or want. Our team is here to help you make the best choices based on your specific needs and your budget.
