Why Does Your San Diego Replacement Window Company Offer an Installation Warranty?

BM Windows is one of the few companies that does window replacement in San Diego that offers a lifetime installation warranty to every customer. The key word here is “installation.” An installation warranty is separate from the manufacturer’s warranty that you get with the windows themselves. Other companies will tell you that they offer a warranty, but they are almost certainly referring only to a manufacturer’s warranty, so make sure you ask what type of warranty they offer and what it covers!

A manufacturer’s warranty is great, but unless it is accompanied by an installation warranty, your windows are only partially covered. A manufacturer’s warranty covers any product defects for the warranty period, but if an issue surfaces that is a result of improper installation, the manufacturer’s warranty won’t cover that. That’s where an installation warranty would come in.

The lifetime installation warranty that we provide at BM Windows covers all the parts and labor used in the installation. If an issue arises that was the result of an installation error, we will make the necessary repairs or we will replace the window if it is not repairable.

Some people get the wrong idea about warranties in general. They think that companies offer warranties when their products or services aren’t good, and they’re expecting something to go wrong. In fact, the opposite is often true. A company offers a lifetime warranty because they are extremely confident that their products or services are high quality and durable, but in the off chance that there is an issue, they will take care of it. If a company that regularly experienced problems offered a lifetime warranty, they would go out of business in no time because they would be forced to spend too much time and money repairing or replacing faulty products or re-doing their subpar work.

All of that being said, when you see a company offering a lifetime warranty, it should inspire confidence that you are purchasing something that is high quality and that will last for a long time!

This is definitely the case with the lifetime installation warranty offered at BM Windows. We have a lot of confidence in the work of our installers. They are all highly skilled and trained. They pay attention to the details, and they very rarely make mistakes. But in the rare instance that they do make a mistake, BM Windows will make it right! We won’t give you the runaround or try to come up with excuses as to why it wasn’t our fault.

Making a warranty claim is as simple as calling or emailing our office. Our office staff will set up a time for someone to come out and inspect the issue and then come up with a plan of action. We will address your issue promptly until you are completely satisfied!