Here at BM Windows, we install new windows and doors in San Diego homes just about every day in the work week. Our crews are constantly removing old windows and replacing them with new, energy-efficient, noise-reducing windows and doors that give a home an updated look. The process has become so “everyday” for us, that we sometimes forget how dramatic the change can be for a homeowner who has never lived in a home with upgraded windows and doors. That is, until one of our customers reminds us!
We recently received a review on our Yelp profile from a customer named Paul P., who lives in San Diego. Paul is one of those consumers who does his research before purchasing. In his review, he states that he “…did a TON of research and had a half dozen quotes before deciding on BM Windows.”
Paul ultimately decided to go with BM Windows for two reasons: our quality products and customer service. He says,
The brand of windows (Anlin) they install were very high on my list of manufacturers, but in the end the customer service was probably what sold me. I primarily worked with JT and Doreen but did also get to meet the owner, as he came out for confirmation before putting in the order for the windows. Everyone was very personable and very easy to get hold of, and communication all around was great.”
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He was equally impressed with the BM Windows crew that installed his windows, saying “We had 17 windows and some pretty tricky install spots. Our home is older and has several additions over the years, and it made for some big challenges, but in the end every window had a really clean install, and they all look great. It has been such a huge improvement on noise reduction, insulation, and overall looks. All of the crew members were very friendly and polite and hard working. They did a great job communicating with us on site and got our approval on anything that was out of the ordinary.”
The final result? Paul says,
We have only had our windows for about 6 weeks now but so far, they have exceeded our expectations. Anlin makes a really good product. If things change over time, I’ll update this review, but so far so good. They performed without any issues during recent rains and are keeping the home way cooler than before.”
We want to thank Paul for his thorough review of his experience with our replacement window company! We are thrilled when we are able to exceed our customers expectations by providing them with high-quality windows and doors and a great customer experience!
If you would like to get a quote on new windows and doors for your San Diego home, contact our office to set up an in-home appointment.
