If you’ve looked through the BM Windows website at all, you have probably realized by now that one of our preferred replacement window manufacturers is Anlin Windows. We highly recommend them to all of our San Diego customers, especially those who are looking for some of the highest quality windows and doors on the market. In our professional opinion, Anlin’s products can go toe-to-toe with any other high-end replacement windows out there.
You don’t just have to take our word for it, however. Anlin also gets rave reviews from consumers who have had their windows and doors installed in their homes. Not only do homeowners love how Anlin windows make their homes more energy-efficient and quiet, but they also love how the company truly stands behind their products.
Anlin Reviews for Warranty Claims
With any replacement window brand, you can find great reviews. The difference with Anlin, however, is that pretty much all of their reviews are great! If you go on the popular consumer review site, Yelp, you’ll see that Anlin has an average of five stars. That’s as good as it gets! Sure, there are a few reviews that are less than five stars, but they are few and far between.
Reviewers praise Anlin specifically for how they handle warranty claims. They report that Anlin promptly returns calls, takes care of problems with no run-around, and just provides overall friendly and good customer service. One recent reviewer states that Anlin just sent her replacement parts at no cost to her for windows that are 22 years old—no questions asked! Here’s Sandy H.’s review:
WOW !!!! I bought 11 double pane windows, 1 bay window, a huge french style sliding glass door, and a standard slider, from this company 22 years ago. I have had NO problems in all those years. Then last week, 1 of the locks was acting wonky. My husband called Anlin windows & Doors, to see what we could do. Honestly I thought he would get no help, after all the widows are 22 years old. Think of my shock and Awe when today in the mail came 4 locking mechanisms, at NO cost to us!!!!! Talk about customer service! I was stunned.”
Another Anlin customer, Sean R., had this to say about Anlin’s customer service when it comes to warranty issues:
In today’s world I’m used to arguing about their Warranty. This was not the case. Anlin honored and addressed the problem without difficulties…I would definitely buy Anlin again!”
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If you think this type of service is typical when it comes to window manufacturers, you would, unfortunately, be incorrect. Customers with other brands of windows who experience issues often report that getting a manufacturer to honor their warranty is next to impossible. Either the company doesn’t return phone calls or emails, or they claim that the issue isn’t covered under the warranty. If they do agree to repair the defective window or door, it can often take months to get it taken care of.
Reviews on Anlin Products
It’s not just the Anlin customer service and warranty departments that receive rave reviews; the products themselves are highly regarded by both customers and industry professionals. They are highly rated in terms of energy efficiency, safety, and sound suppression by third party organizations. In addition, all of Anlin’s products meet California’s Title 24 requirements without any upgrades. The same can’t be said for other products on the market.
Here’s what a couple of homeowners had to say after having Anlin windows and doors installed in their homes:
Michael G. says,
I recently had new Anlin window replacements put into my house. 13 windows in total and 2 sliding glass doors. The windows are a perfect fit and have greatly improved the aesthetics of my house. The windows and doors have been amazing and more importantly have improved the house’s overall temperature along with the sound proofing of the house. The value of the windows have been worth every penny.”
Dennis B., commented,
After listening to several sales pitches we decided on Anlin Windows and could not be happier. I immediately noticed a difference in summer use, it gets in the low 100’s, our A/C costs decreased and now that is cooler it gets in the high 30’s the heater isn’t used hardly at all. The windows are built to last, frames are exceptionally strong, hardware has been great and the glass couldn’t be better.”
Why are Anlin windows and doors so good? It probably has something to do with them being more of a “specialty” manufacturer than some of the larger replacement window brands. Anlin only makes residential-grade vinyl windows and doors, and they only make windows for the western United States. We believe this focus helps Anlin maintain their high quality and customer service standards.
Don’t Forget About Installation
Another reason Anlin products get such rave reviews about their performance and durability is because Anlin has very strict requirements when it comes to who can sell and install them. They know that a large part of a window’s performance depends on how it was installed, so they require anyone who wants to become an Anlin window dealer to go through an extensive process and receive factory training on proper installation methods. You can be confident that any company that sells and installs Anlin replacement windows in San Diego is a reputable and experienced company.
At BM Windows, all of our installers are highly trained and have a good understanding of Anlin products. They can help you with their operation and also give you tips on how to best maintain your new windows. We never rely on subcontractors to install the products we sell, unlike some other replacement window companies in San Diego.
Anlin windows aren’t the least expensive replacement windows available in San Diego, but they do offer a great value to homeowners. You get a quality product with an industry-leading warranty for a great price.
If you’d like to learn more about Anlin windows and doors, or if you’d like to receive a quote on replacement windows and doors for your San Diego home, contact us at BM Windows. We will provide you with all the information you need to make an informed decision and never subject you to high-pressure sales tactics.
