What Do We Mean When We Say We Don’t Subcontract the Window Installation?

If you’ve read through our website at all, you may have noticed that we regularly mention that our San Diego replacement window company doesn’t use subcontractors for the installation of the windows we sell. It’s even included in our guarantee, which says, “We provide professional installation. We do not sub-contract our jobs. All of our installers are carefully chosen and have completed extensive factory training. Your job will be finished in a timely manner, left clean and all the windows and doors will be washed. We will treat your home as we treat our own.”

Know Who Will Be Installing Your Replacement Windows

You might have wondered why we thought this was important enough to warrant multiple mentions on our website. What many homeowners don’t realize is that, with some other companies that sell replacement windows in San Diego, all they’re doing is selling and ordering windows. Once they place your order, they then hire another company to complete the installation. Most notably, this is what the “big box” stores do when they sell you replacement windows. Once your windows come in, they send a subcontractor to your home to install them.

Not all companies that subcontract the installation of the replacement windows they sell will be upfront with you about this. They likely won’t lie to you, but if you don’t ask them outright, they will just let you assume that it is their own employees who are completing the installation. So, what can you do? Ask them outright! Ask questions like, “Who will be installing my new windows?” “Are the people who will be installing my windows employed by your company?”

Why Is It Important Who Installs Your Windows?

You may be thinking, “Why do I care who installs my windows?” Well, there are several important reasons why you want to go with a San Diego replacement window company that has their own team of professional window installers.

First of all, window installation is a specialized skill. Subcontractors may be skilled in window installation, or they might not be. They could just be a general building company that does all types of home improvement and remodeling projects. When you take on a substantial home improvement project like having all new windows and patio doors installed, you want the job done right. Window installers employed by replacement window companies have been trained specifically in window and door installation. They know the best practices and how to handle unique situations. The best window installers have received factory training from the window manufacturers.

Second, you want window installers who are knowledgeable about the products they are installing. The installation team is your last point of contact in the window replacement process. If you have any final questions about your new windows, they are the ones you will ask. You want an installation team who knows things like how to operate and maintain your new windows and doors, what types of cleaning products to use on them, and what to do if you encounter any problems.

Third, subcontractors don’t always feel a sense of accountability to the homeowners. The subcontractors know that if there are problems down the road, you are going to call the company you purchased the windows from, not them. They may rush through your job or cut corners, which could cause problems. In addition, if you ever do have an issue with your windows at a later date, and the issue is due to a poor installation job, the manufacturer likely won’t honor their warranty, and you’ll be forced to pay out of pocket for a new window or to have it fixed.

Proper Installation Gives You the Results You’re Looking For

Many people will spend big money to get the best replacement windows available. They’ll buy windows with great energy efficiency ratings to help keep their homes cooler in the summer and warmer in the winter. They’ll pay extra for things like sound suppression packages and upgraded hardware, but then won’t stop to think about whether or not the windows are being properly installed.

When it comes to the performance of your new windows, proper installation is key! Shoddy installation can affect the energy efficiency of your windows and can cause other issues down the road. If you’re going to invest in high-quality windows, make sure you also invest in highly trained professional installers.

Installation Warranty on Replacement Windows

Speaking of warranties, companies that have their own team of professional window installers are more likely to offer their customers an installation warranty. This warranty is on top of the manufacturer’s warranty on the window products themselves. It covers you if you experience any issues with your windows or doors that are due to an installation error.

At BM Windows, we offer a Lifetime Installation Warranty. Coupled with the lifetime warranties offered by our window manufacturers, you are covered, no matter what goes wrong with your windows for as long as you own your home. A company that subcontracts the installation of their windows will likely not offer any sort of guarantee on the labor.

We are able to offer a Lifetime Installation Warranty because we are so confident in the skills of our installation crew that we can guarantee their work. They do the job right and don’t cut corners.

When you start your search for replacement window companies in San Diego, make sure you ask not only about the types of windows they sell, but also who will be installing them. It makes a real difference. If you’d like to set up an appointment to learn more about BM Windows and how we take care of our San Diego replacement window customers, contact us today.