BM Windows Beats Out “Big Box” Store on Price and Responsiveness for This San Diego Replacement Window Customer

When San Diego homeowners start researching replacement windows and doors, they are often surprised to find out that the “big box” stores in the area can be more expensive than a small, independent replacement window company like BM Windows. Maybe they have it in their minds that specialty companies are always more expensive or that the big box stores are able to offer the best pricing due to their size. Purchasing from a big box store may be the way to go for other home improvement products, but when it comes to purchasing replacement windows and having them installed in your home, you are typically better off going with a San Diego company that specializes in windows and doors.

Recently, one of our customers had this realization all on her own and wrote a review on Yelp to tell others about her experience.

Shadi A. of San Diego got estimates on replacement windows and patio doors from several companies, including her local Home Depot. She says,

…we thought Home Depot would be the way to go [but] Home Depot was so expensive and unresponsive. BM Windows came to the plate with not only an extremely competitive price, but amazing quality.” Shadi continues, “BM windows quoted us 25% less than Home Depot, and with the highest grade windows (Anlin) and heat reflective glass.”

As Shadi points out, not only can BM Windows beat larger companies on price, but we are also able to offer some of the best residential replacement windows on the market to our customers. Anlin windows and doors consistently outperform some of the more well-known brands sold at the big box stores and come standard with some of the features other brands consider upgrades (and charge extra for).

Top Notch Customer Service

Shadi states she was also impressed with the customer service at BM Windows. She says,

We couldn’t be happier with the service. They not only had the knowledge and expertise, but were extremely responsive to our queries. Prior to installation, they provided two courtesy calls. On the day of installation, they were on time and worked smoothly and efficiently. At the end of the inspection, they gave us an opportunity to do a final inspection and even gave us tips and tricks to maintaining the quality and lifetime of the patio doors and windows.” Shadi concludes her review by saying, ”We would totally use them again! THANK YOU, BM WINDOWS!”

If you scroll through the reviews we’ve received on sites like Yelp, Facebook, and Google, you’ll see that many of our past customers echo these sentiments. That’s because we’ve made it a point at BM Windows to provide our customers with high-quality replacement windows at affordable prices and deliver some of the best customer service in San Diego.

If you’re in the market for new windows for your San Diego home, we’d love to hear from you. Our no-pressure sales approach means you can get all the information you need, without feeling rushed to make a decision. As you shop around, we’re sure you’ll find our windows and doors are an excellent value and our customer service can’t be beat!