BM Windows Lives Up to its Reputation for Carlsbad Customer

Earlier this summer, we were contacted by Fernando U. in Carlsbad, who needed replacement windows and doors for his home. He had seen all of the positive reviews of BM Windows on review sites like Yelp, but said he was “guarded” and even told his wife “They can’t be THAT good.” Well, after his experience with BM Windows, Fernando came back to Yelp to report that BM Windows is that good!

Fernando writes, “From the get-go at my initial call, to scheduling a meeting, to installation, the process was pleasant.”

How often do you hear people describe their interaction with a home improvement company as “pleasant?” Normally, you hear phrases like, “It was a such a hassle,” or “It took way longer and cost much more than I expected,” or “nobody ever shows up when they say they will.” At BM Windows, we always put our customers first. We respect your time and your home. We show up on time and complete the job in a timely manner for the price we quote you.

About his initial consultation with BM Windows, Fernando said, “As a potential customer during your first meeting, expect to be educated on windows and be offered choices based on your budget. No high pressure.”

At BM Windows, we are happy to take the time to educate potential customers, because we believe that the more informed you are about replacement windows and doors, the more confident, and ultimately more satisfied you will be with your purchase. We make sure we tell you about the options that are available to you when it comes to replacement windows and doors, but we don’t try to “up-sell” you or pressure you into buying products or features that you don’t want or need. We listen to you and help you decide which products will be best for your San Diego home, based on your budget.

Fernando was equally impressed with the BM Windows installation crew that worked on his house. He says, “Carlos and Mario were very quick, methodical, careful, and clean during the installation. You can tell these gentlemen are professionals, take pride in their work, and know their craft.”

With highly trained installers like Carlos and Mario (and the rest of the BM Windows installation team), we often surprise customers who expect the installation process to be long, drawn-out, and to create a mess in their home. Like Fernando points out, our team is efficient, knowledgeable, and respectful of your home. They often leave your home cleaner than it was when they arrived!

Fernando concludes his review by saying, “It is amazing what new windows do to a home! That great feeling of pride of ownership is further enhanced by knowing you did business with an ethical, professional, and customer-centered business like BM [Windows].”

We are grateful to Fernando for the glowing review, and to all of our customers who continue to recommend us to their families, friends, and neighbors. We know there are many choices when it comes to replacement window companies in San Diego, so we appreciate the referrals and will work hard to continue to impress our customers and give them the best experience possible.

If you are in need of replacement windows or doors for your San Diego home, contact BM Windows to schedule a free, in-home consultation.